Information Resolution and Communication Protocol (IRCP)
The IRCP is quite an essential tool in assisting decision making and policy formulation for Good Governance Systems. The integrated portal offers a mechanism to raise complaints regarding services experiences for various government entities and ministries.
Salient Features of IRCP
- Enabling Effective Tracking Management System for Grievances.
- Efficient System for Ensuring Good Governance Structure.
- Resolution System for addressing grievances.
- Multi-Channel Assistance to enable access through e-mail, SMS, portal, etc.
- Portal to Communicate directly with the government.