The IRCP is quite an essential tool in assisting decision making and policy formulation for Good Governance Systems. The integrated portal offers a mechanism to raise complaints regarding services experiences for various government entities and ministries.

Salient Features of IRCP

• Enabling Effective Tracking Management System for Grievances.
• Efficient System for Ensuring Good Governance Structure.
• Resolution System for addressing grievances.
• Multi-Channel Assistance to enable access through e-mail, SMS, portal, etc.
• Portal to Communicate directly with the government.